Payment Policy
At Shoprone, we prioritize transparency, security, and convenience. This policy clearly outlines the payment methods we accept, our security practices, and processing details.
Accepted Payment Methods
Shop with confidence using these secure options:
- Credit/Debit Cards: Visa®, Mastercard®, American Express®, Jcb®
- Digital Wallets: PayPal®
Note: All payments are processed in USD. Your billing statement will reflect charges from "Shoprone LLC" (our verified legal business name).
Checkout Process
- Add Items: Select plush toys and review your cart.
- Checkout: Enter shipping details on our encrypted checkout page.
- Payment:
- Choose your preferred method (card or PayPal).
- Enter required payment details. Credit/debit card payments require CVV verification.
- Confirmation: Submit your order to receive an email receipt with your order number, itemized list, and total amount.
Security & Compliance
- PCI-DSS Certified: All card payments are processed through PCI-compliant third-party payment gateways.
- Encryption: SSL/TLS technology secures data transmission.
- No Storage: We never store sensitive payment details (e.g., full card numbers, CVV codes, or PayPal login credentials).
Payment Processing
- Authorization: Card payments are authorized instantly. Funds are captured only after your order is confirmed and prepared for shipment.
- Declined Payments: If your payment fails, update your details or try another accepted method. Contact your bank for card-specific issues.
- Refunds: Issued to your original payment method within 14 business days after we receive returned items.
Why Trust Shoprone?
✅ GMC-Compliant Transparency:
- Exact business name (Shoprone LLC) appears on billing statements.
- No hidden fees or misleading claims about payment methods.
✅ Zero Fraud Tolerance: Suspicious transactions require manual review and customer verification.
✅ Dedicated Support: Contact us for payment-related questions: - Email: support@shoprone.shop
- Phone: +1 (662) 963-6586 (Mon-Fri, 9 AM – 6 PM EST)
- Verified Business Address: 5343 East Taylor Street, Suite 308, Phoenix, AZ 85008, United States
Policy Updates
Last revised: September 2023. Material changes to this policy will be posted here with 30 days’ advance notice.
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