Privacy Policy

Last Updated:March 20, 2025

Your Privacy Matters
At Shoprone, we value your trust. This policy explains how we handle your personal information clearly and transparently.

What We Collect

Information You Provide

• ​Account & Orders: Name, email, phone number, billing/shipping address.
• ​Payment Details: Credit/debit card or PayPal information (processed securely; we do not store full card numbers or CVV).
• ​Communications: Feedback, reviews, or messages to our support team.

Data Collected Automatically

• ​Usage: IP address, device type, pages visited (via cookies and analytics tools).
• ​Cookies: Essential for site functionality (e.g., shopping cart), performance tracking, and personalized ads (manage via browser settings).

How We Use Your Information

• ​Orders: Process purchases, ship items, and send order updates.
• ​Support: Respond to questions, returns, or complaints.
• ​Improvements: Analyze site usage to enhance your experience.
• ​Marketing: Send promotions only if you opt in. Unsubscribe anytime via email links or by contacting us.
• ​Legal Needs: Comply with tax laws, prevent fraud, or address legal requests.

How We Protect Your Data

• ​Encryption: Industry-standard SSL/TLS secures data during transmission.
• ​Limited Access: Only trained staff handle sensitive information.
• ​Secure Payments: Processed through PCI-DSS certified gateways.
• ​Retention:
  • Order history: Kept for 7 years (tax compliance).
  • Inactive accounts: Deleted after 2 years.
  • Marketing data: Removed immediately upon opt-out.

When We Share Information

We ​do not sell your data. Limited sharing occurs only for:

• ​Service Partners: Payment processors, shipping carriers (e.g., USPS, FedEx), and IT providers (required for order fulfillment).
• ​Legal Compliance: If required by law (e.g., court orders, fraud investigations).
• ​Business Changes: Data may transfer during mergers or acquisitions (you’ll receive advance notice).

Your Choices

• ​Access/Update: Review or edit account details online or by emailing us.
• ​Delete Data: Request removal (excludes legal/tax records).
• ​Opt-Out: Click "unsubscribe" in emails or contact us to stop marketing.
• ​Cookies: Adjust browser settings to block non-essential cookies.

Children’s Privacy

Our website is ​not designed for children under 13. We delete any underage data immediately upon discovery.

Updates to This Policy

Changes will be posted here with the revised effective date. Significant updates will include a 30-day notice.

​Contact Us

For questions, data requests, or concerns:

• ​Email: support@shoprone.shop
• ​Phone: +1 (662) 963-6586 (Mon-Fri, 9 AM – 6 PM EST)
• ​Address: Shoprone LLC, 5343 East Taylor Street, Suite 308, Phoenix, AZ 85008, USA